The STATUS lamp on the control panel does not light up.
Power is not being fed to the cutting plotter.
Check to confirm that the power cord is securely connected to the cutting plotter
AC line inlet and the electrical outlet.
The STATUS lamp on the control panel lights up, but nothing appears on the display
panel.
The cutting plotter is defective. Contact your sales representative or nearest Graphtec dealer.
OFFSCALE is displayed when data is received.
Some areas cannot be cut.
The data received lies outside the cutting/plotting area set.
Set the cutting/plotting area
Check the page-length setting
The data received is larger than the
cutting/plotting area set.
Replace with a larger-size medium.
Reduce the data size.
Cannot maintain the cutting conditions
Cannot change the cutting conditions
The cutter-pen condition-setting priority
is set to PROGRAM.
Set the condition setting priority to MANUAL
ENTER was not pressed after the settings were changed.
Check the operation and reset the cutter-
pen conditions .
“LOAD MEDIA” is displayed even when the medium has been loaded.
The medium is semi-transparent and is not detected by the media sensors.
Set the media-sensor setting to DISABLE, and set the cutting/plotting area
The medium is not detected by the media sensors due to strong reflected
light.
Change the lighting direction and avoid direct sunlight.
The medium is not loaded so that it passes the media sensors.
Load so that the medium passes over the media sensors.
The right-hand pinch roller is not positioned over the right-hand long grit
roller.
Position the right-hand pinch roller over the right-hand long grit roller.
The medium is skewed. The left-hand pinch roller is not positioned over the left-hand grit roller.
Position the left-hand pinch roller overthe left-hand grit roller.
The medium was loaded at an angle. Reload the medium.
The length of the medium to be cut was not drawn out first when the
medium was loaded.
Draw out the required length of roll medium to be used.
The medium is suddenly fed forward.
The selections for medium loading are
incorrect.
Check the medium selection (ROLL1-----to check the width and edge of medium.
PRESS ENTR,
ROLL2 ----to check the width and no edge will be detected .
PRESS ENTR,
SHEET-----to check the width and length of medium .
PRESS ENTR).
Abnormal noise is generated by the cutter during cutting.
The cutter plunger tip is in contact with the medium.
Adjust the cutter-blade extension
. Reduce the cutting force
The “NO MEDIA” error message is displayed during a cutting/plotting operation
and operation is halted (CE5000-60/120 only).
“Paper End” was detected erroneously.
Press the “ENTER” key to continue
cutting/plotting and to disable any subsequent “Paper End” detection.
To enable subsequent “Paper End”detection, lower the media set lever
and perform a feed operation.
The cut corners are too rounded or too pointed.
The cutter offset does not match the blade type used.
Adjust the cutter offset value Corners are rounded: Increase the value.
Corners are pointed:
Reduce the value.
The medium curls up at the corners.
The blade offset angle is too small.
Increase the offset angle
The blade is extended too far.
Adjust the blade extension length
The cutter offset does not match the blade type used.
Adjust the offset
The cutting speed is too high.
Reduce the cutting speed
The blade is dull.
Replace the cutter blade
Only the initial section cut is satisfactory.
The cutter blade is not rotating
smoothly in the holder.
Clean inside the holder.
The offset force is insufficient.
Increase the offset force
The CB09UA spring is missing.
Replace the blade with a spring attached.
The cutter blade does not completely cut lines that should be solid (blade skips).
Solid lines are not cut at a constant depth (mild skipping).
The blade is extended too far. Adjust the blade extension length
The cutting speed is too high.
Reduce the cutting speed
Curved lines have coarse resolution.
The cutting data is too coarse
Correct so that the application data is
output with greater detail.
The blade offset angle is too small.
Increase the offset angle Characters or complex figures
are deformed.
The step-pass setting is too large. Reduce the step-pass setting
The cutting start and end points for figures do not match.
The data is not connected. Check by plotting using a pen, and correct
the data.
The offset force is too low. Increase the offset force
The film is too flimsy. Use a stiffer film.
The cutter blade is not rotating smoothly in the holder.
Clean inside the holder.
Cannot cut to the specified
size
The step size for the software and
the cutting plotter do not match.
Adjust the step-size settings so that they
match
Scaling has been specified in the
software.
Check the scaling.
The length cut differs from that
specified.
The medium is slipping.
Reduce the cutting speed
Reduce the pen-up speed
The distance correction is not
correct.
Adjust the distance correction
The medium is discolored
where the blade cut.
The cutter plunger tip is in contact
with the medium.
Adjust the blade extension length
Reduce the cutting force
The cutter blade cuts into the
backing sheet.
The blade is extended too far. Adjust the blade extension length
The cutting force is too high. Reduce the cutting force
The medium is cut, but it is difficult to weed afterward.
The cut medium cannot be picked up using a retack sheet.
The retack sheet is not sufficiently adhesive.
Use a retack sheet with greater adhesion.
The medium becomes entangled
after cutting.
Adjust the blade extension length
Reduce the cutting force
Weeding of the cut medium was left too long.
Weed the cut medium promptly.
Characters and lines are deformed when plotted using
the pen.
A blade has been selected in the cutter-pen settings.
Select PEN
An unintentional L shape is
cut.
“2 mm (BELOW)” has been
selected for the INT.B (Blade-tip
Initial Position) setting.
Select “OUTSIDE” for the INT.B (Blade-tip
Initial Position) setting.
CURRENT LIMIT or POSITION ALARM is displayed.
The STATUS lamp flickers.
The cutting conditions are not suitable for the
medium being cut.
Reduce the cutting speed.
Reduce the cutting force
Excessive load is causing the current to the
motor to exceed the rated value.
Remove the obstruction and turn the cutting plotter back on.
The pen carriage movement is being obstructed.
The pen carriage was subjected to external pressure during cutting.
Scraps of the medium in the moving parts are impeding operation.
If this problem occurs frequently, contact your sales representative or nearest
Graphtec dealer.
SPEED ERROR is displayed.
The STATUS lamp flickers.
The pen carriage was subjected to external pressure after the power was turned on.
Turn the cutting plotter off and then back on again.
The internal speed control is faulty.
If this problem occurs frequently, contact your sales representative or nearest
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